[Japanese complete Courses]
しごとの日本語 電話応対編 | Shigoto no nihongo denwa outai kiso hen [PDF + Audio].
“Telephone Answering Basics” published as the first edition is a text that can master Japanese business phone manners and frequent vocabulary / phrases required by Japanese companies.
If you study with this text, you will be able to listen to Japanese spoken by Japanese (not according to the textbook) and speak in your own language (Japanese) to the extent that communication is not hindered even if it is not complete.
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